About Zapline AI

At Zapline AI, we're on a mission to revolutionize customer support for e-commerce stores. Our journey began when we faced the challenges of receiving quick support during crucial moments while working closely with e-commerce businesses for over a year.

We realized that traditional support methods were falling short, leaving customers frustrated and businesses overwhelmed. That's when we decided to create Zapline AI – a solution that provides zappy support to your customers, automating up to 60% of customer queries and resolving issues in under a minute.

Our Alexa-like voicebot is built specifically for e-commerce, offering predefined actions for smooth operations and allowing your team to focus on what humans do best while AI handles the rest. With Zapline AI, we're not just improving customer support – we're elevating the entire customer experience.

Meet Our Team

Sarvesh Sakthivel

Sarvesh Sakthivel

Co-Founder & CEO

As the visionary leader of Zapline AI, Sarvesh brings a wealth of experience in building automated call support systems for Shopify stores. His strategic insight and expertise in managing customer support and AI voice bots have been instrumental in business direction and vision of the company.

Sree Narayanan

Sree Narayanan

Co-Founder & CTO

Sree is the mastermind in shaping Zapline AI's core tech. With his expertise in machine learning, API development, and full-stack development, he ensures that our AI-powered support system is robust, scalable, and cutting-edge.